Privacy Policy

The East Accord (part of West Suffolk Clinical Commissioning Group which is responsible for this site) and the Midland Accord respects your personal and confidential information. Our Privacy Notice provides a summary of how we use your information as part of the Digital Ethics Charter.

Website privacy

Information on this page explains our privacy policy. It sets out how we will use and protect any information about you that you give us when you visit this website.

This privacy notice only covers the Digital Ethics Charter website ( It does not cover all sites that can be linked to from this site, so you should always be aware when you are moving to another site and read the privacy notice on that site.

What information do we collect and how do we use it?

When you sign up to the Digital Ethics Charter you will be asked to submit personal information about yourself (e.g. name and email address).

We may need your information to carry out tasks in the public interest, or to comply with a legal or regulatory obligation. If you do not opt into these services, your data is anonymised.

Any information you provide will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.

If you post or send offensive, inappropriate or objectionable content anywhere on or social media linked to the ethics charter or otherwise engage in any disruptive behaviour, we may use whatever information is available to us, about you, to stop such behaviour. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met or when you no longer wish to continue your relationship to the site.

Data Controller

We adhere to the Data Protection Act 2018 and the General Data Protection Regulation.

The data controller for this site is NHS West Suffolk Clinical Commissioning Group. It has appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, please contact Paul Cook (IG) – email:

NHS West Suffolk Clinical Commissioning Group (CCG) West Suffolk House, Western Way, Bury Saint Edmunds, IP33 3YU

Information Commissioners Office registration number: Z3612881

Data Processor

We use Trustmarque, part of Capita plc to host the Digital Ethics Charter website, using data centres in London, UK (

Your rights

Subject to some legal exceptions, you have the right to:

  • request a copy of the personal information the CCG holds about you;
  • to have any inaccuracies corrected;
  • to have your personal data erased;
  • to place a restriction on our processing of your data;
  • to object to processing; and to request that your data is ported.

To learn more visit the ICO website.

If you are dissatisfied with our response you can complain to the Information Commissioner’s Office, which you can also write to at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or telephone on: 0303 123 1113 (local rate) or 01625 545 745.

Changes to our policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.


This site has a range of security measures in place to protect the loss and alteration of information under our control.

Use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

For more information on the cookies used by this site, please see our cookie details page.